Privacy Policy

Our Commitment to Privacy

At Headsbase HR your privacy is important to us, and we are committed to protecting the information you share with us. This Privacy Policy explains what data we collect, why we collect it, and how we use it. We encourage you to review this policy carefully to understand our practices.

Definitions and Interpretation

In this Privacy Policy, the following terms will have the meanings outlined below:

  • Personal data: Any information relating to an identifiable person who can be directly or indirectly identified from that data. This includes the data you provide through our website and aligns with the definitions provided in the EU General Data Protection Regulation (GDPR) (EU Regulation 2016/679).

  • Site/Website: Refers to the website www.headsbasehr.com.

  • Our Services: Refers to the HR services or advice we provide, whether free, subscription-based, retained, project-specific, or consultancy services.

  • Our Products: Refers to downloadable resources offered both for free and for a fee.

Information we Collect

You can engage with us in various ways, such as purchasing products or services, subscribing to our mailing list, or downloading resources. We collect information in the following ways:

  1. Information You Provide

    When you sign up for our mailing list or purchase products or services, you voluntarily provide us with information. This may include your name, email address, and other details you choose to share. If you make a purchase, we collect payment details, contact information (address and phone number), and information about your purchase. If you buy for someone else, we collect their contact information and delivery details.

    If you link accounts from third-party services, we may also receive information from those services depending on your settings and their privacy policies.

  2. HR Services and Consultancy

    We collect and store information when you purchase HR or consultancy services from us and become a client.

  3. Technical Information from Your Website Visits

    When you visit our website, we collect certain information automatically. This includes:

    • Log data: Information such as your Internet Protocol (IP) address, how you used our website, and device and cookie data.

    • Cookie data: We use cookies (small text files stored on your device) to track your use of our website. Cookies can be session-based (deleted when you close your browser) or persistent (remaining until you delete them). Some cookies are linked to your account, while others are not.

How and Where We Store Your Data

We take data security seriously. All personal data is processed and stored securely. We only keep your data for as long as necessary to fulfill the purposes for which it was collected, such as responding to your inquiries or providing services.

We limit access to your personal data to those with a legitimate business need and take appropriate security measures to prevent unauthorized access, loss, or misuse. In the event of a suspected data breach, we will notify you and any applicable regulatory authorities as required by law.

How We Use Your Information

We use the data we collect to improve our services and offer products that we believe will be of interest to you. We may also send you promotional offers and newsletters. You can opt out of receiving marketing materials at any time by clicking the unsubscribe link in our emails.

Our primary use of your data is to:

  • Enhance your experience with us

  • Deliver marketing and advertising communications

  • Comply with legal or regulatory obligations

We will always seek your consent before using your information for any purposes not outlined in this Privacy Policy.

Site Statistics and Marketing

We may use anonymous, aggregated data about site usage for marketing and advertising purposes, such as sharing statistics on the number of website visitors or their origin. This helps us improve our services and optimize our marketing efforts.

Data Security

We are committed to safeguarding your personal information. To ensure your data remains protected, we have implemented industry-standard security measures. These include both physical and electronic safeguards to prevent unauthorised access, data loss, and misuse.

Your data is not shared with third parties without your consent, nor do we sell your personal information.

Our e-commerce platform is hosted by Squarespace, which provides secure infrastructure for processing your transactions. Squarespace adheres to stringent data security standards to protect your information.

Data Retention

We retain your information only as long as necessary to provide our services or meet legal obligations. When your data is no longer needed, we will either delete it or anonymise it so that it can no longer be associated with you.

Your Rights

You have certain rights concerning the personal information we hold about you:

  • Access: You can request a copy of the information we hold about you, which we aim to provide within 30 days.

  • Correction or Deletion: You can ask us to correct any inaccuracies or delete your information if you are unable to do so yourself.

  • Object or Restrict Use: You have the right to opt out of receiving marketing communications and object to our use of your information, where technically feasible.

Policy Updates

We are committed to maintaining high standards and may revise this Privacy Policy periodically to reflect changes in the law or our practices. Any updates will be posted on our website, and your continued use of the site will indicate your acceptance of these changes. We recommend checking this page regularly.

Complaints

If you have any concerns about our handling of your data, please contact us at hello@headsbase.com. If you are unsatisfied with the response, you may escalate your complaint to the Information Commissioner’s Office (ICO). The ICO can be reached via their online contact form at: https://ico.org.uk/global/contact-us/email/

By engaging with our services, you acknowledge that you have read and understood this Privacy Policy.